Syscom recognises that the successful implementation of a system to time and to budget is of critical importance. We place the utmost importance on the implementation process and our approach is founded on the premise of minimising risk whilst at the same time providing a practical timescale and use of resources. We aim to deliver a best-of-breed solution that realises real return on investment.

The implementation of the system is normally driven by the target "live" date and other key business milestones established in conjunction with your objectives and available resource. We employ formal implementation methodology and techniques to ensure the successful installation and deployment of the solution. The actual implementation plan itself forms a very detailed document; however the key steps follow a five stage progression:

Our procedures are based on the Microsoft Sure Step Methodology – whilst this may, at first glance, appear fairly complicated we pick the key components we feel work best and incorporate these into our Syscom implementation plan. At Syscom we believe that the success of our projects is built on five key principles:

• Syscom and our customer working in partnership
• Board Commitment to defined project resourcing and decision making
• Clear project ownership with defined roles and responsibilities
• Tight project control with a visible, transparent plan and budget
• Adoption of a realistic and professional risk management approach

The overall effect is to ensure that you have an integrated business application that will help your business to become more profitable, competitive and efficient.